Privacy Policy

At Extreme Casino, we deeply value the trust and commitment that our players place in us. We are dedicated to ensuring the security and confidentiality of your personal data, and we handle it with the utmost care and respect. This Privacy Policy outlines the steps we take to collect, use, and protect your information. We encourage you to review our policy thoroughly so that you can make well-informed decisions about your experience with our casino.

Data Processing

This Privacy Policy explains our obligations in line with gambling regulations to process the personal data of our players. This processing is necessary to facilitate game participation and deliver associated services.

Our website is operated by Dama N.V., a company registered in Curaçao, and its fully-owned subsidiary, Friolion Limited, located in Cyprus. Dama N.V. holds a license issued by Antillephone N.V.

By agreeing to this Privacy Policy, you consent to our practices for handling your data. Please note that this policy may be updated, and we recommend checking it regularly. Continued use of our services signifies your acceptance of any changes.

Collection of Information

We collect various types of personal information through our website, including:

1. Data provided during registration and additional communications (e.g., name, contact details, identification documents).
2. Records of interactions through communication channels such as email or live chat.
3. Transaction history and website usage data.
4. Documents submitted for identity verification and compliance checks.

Use of Information

The data we collect is used for the following purposes:

1. To process transactions and manage bets.
2. To provide the services and support that you request.
3. To perform necessary identity verification and ensure compliance with relevant regulations.
4. To send promotional materials, if you consent to receiving such communications.
5. To comply with legal obligations, including anti-money laundering regulations.
6. To monitor activities and prevent fraudulent or illegal behavior.
7. To conduct market research and analyze aggregated data.

Marketing Communications

With your consent, we may use your personal information to send promotional communications about products and services. If you no longer wish to receive these messages, you can opt out at any time via your account settings or by contacting our support team.

Disclosure of Information

We do not sell or rent your personal data. However, we may share it within our corporate group or with trusted business partners when necessary to provide our services or comply with legal obligations. Additionally, third-party service providers may have access to your data to fulfill processing requirements.

Data Security and Retention

We take the security of your data seriously, adhering to stringent legal standards for personal data protection. Personal information will be retained for as long as necessary to meet legal requirements, and for a minimum of five years after your account is closed, in compliance with anti-money laundering regulations.

Cookies and Tracking

We use cookies and similar technologies to improve the functionality of our website, analyze user activity, and support our marketing efforts. You can manage your cookie preferences through your browser settings, though restricting cookies may affect your experience on our site.

Your Rights and Contact Information

You have the right to request access to, correction of, or deletion of your personal information. You can also object to the use of your data for marketing purposes. If you have any concerns or questions, our Data Protection Officer (DPO) is available to assist you via email. In accordance with GDPR, you also have the right to lodge complaints with the relevant supervisory authorities.

This policy reflects our commitment to safeguarding your privacy while maintaining a secure and compliant gaming environment. If you have any questions or requests regarding your data, please feel free to contact us.